Management Consulting/Strategy and Organizational Alignment Assessment

• Management consulting: business plans and strategies (including plans, strategies recommendations for public sector and public policy)
• Strategy and organizational alignment assessment
• Development of  performance indicators; working procedures
• Change management; management of organizational reform process
• Management and implementation of training programs
• Institutional/organizational audits and analysis
• Business processes and data flows analysis
• Social research (including organizational culture research)
• Key performance indices development
• Customer care process evaluation